We offer a 90-day return policy on all items. Items must be in original condition with tags attached.

Standard Shipping

• Sent with Royal Mail Tracked 48
• 2-3 working day delivery aim

Express Shipping

• Sent with Royal Mail Tracked 24
• 1-2 working day delivery aim

Special Delivery Next Day Guaranteed

• Sent with Royal Mail Special Delivery end of next day guaranteed (Mon-Fri)

Not currently, but we plan to in the future, so stay tuned!

For finding the model

• Check your original invoice / receipt, order history & email is a good source for this
• Check the appliance itself, they usually have a sticker or model number engraved
• If still not sure, email support@properparts.co.uk with a few photos and we'll identify